Our Managed IT Support services provide a complete solution to your IT requirements. Low monthly fees, personalised professional service and fast response is why our customer’s call us “awesome”. Being a Managed IT Support customer also gives you access to more great benefits, such as discounted rates on hardware and project work.
An entire IT department, one low monthly fee
Relax…We’ll keep a watch over your IT while you focus on building your business
Achieve IT - Managed IT Support
Comprehensive, Smart and Affordable IT support tailored to suit your needs
DESKTOP/LAPTOP
We ensure your staff are able to get on with their work by providing remote and onsite support for desktop/laptop related problems.
SERVER
We proactively monitor and perform preventative maintenance to your servers to ensure they are safe, secure and stable.
NETWORK
We maintain your network to ensure it is secure, reliable and efficient.
ANTIVIRUS
We manage and monitor your Antivirus software so your systems are safe and protected from external threats.
BACKUP
Your important data is always protected and safe through our excellent onsite and cloud backup services.
CLOUD SERVICES
Integrate your IT with modern cloud services to maximise your business productivity.
PEOPLE
We educate your staff and provide training where it may be necessary. We are on standby for you!
PEACE OF MIND
Concentrate on building your business, without worrying about disruptive and costly IT problems.
KEY BENEFITS OF OUR MANAGED IT SUPPORT
- PREVENTATIVE AND PROACTIVE APPROACH
- SCALABLE AS YOU GROW
- SINGLE POINT OF CONTACT FOR YOUR IT REQUIREMENTS
- LESS UNPLANNED DOWNTIME
- EARLY DETECTION AND RESOLUTION OF PROBLEMS
- FIXED LOW MONTHLY FEE
- ACCESS TO SPECIALISED SERVICES THROUGH OUR PARTNERS
- HIGHER PRODUCTIVITY
STANDARD FEATURES OF OUR MANAGED IT SUPPORT
Remote monitoring of server(s) and desktop(s)
Routine maintenance, error checking and reporting
During our standard business hours – 8.30am to 5.30pm
Emergency support is also on standby “around the clock” *fees apply
Special discounted rates for additional one-off projects