One low monthly fee, and Achieve IT become responsible for everything IT
One simple support plan makes it easy

What's in the plan

Keep a watchful eye over your system's, so you can do what you do best

Proactive, hassle-free and responsive IT support bundled into a low monthly fee

Your business IT requirements are unique and, that's why we deliver the best suited IT solution and support plan for you and your business.

With a managed service plan this essentially means you'll have access to the sharpest IT knowledge in the business, the skills and experience that will ensure your IT systems are supported, up-to-date, and performing optimally.

Dedicated support from Achieve IT includes:

  • Computer diagnosis and repair
  • System monitoring and response
  • Email and spam filtering
  • Data backup protection
  • Security and anti-virus protection
  • Technology advice and planning
  • Regular reporting

Fewer day-to-day issues

By performing regular maintenance and monitoring your systems, we can keep your computers running more smoothly, reducing downtime and keeping productivity levels high.

Priority support in the event of emergency

If a problem does arise, you just need to pick up the phone or email and an we'll be available to answer your questions and solve your problems.

Your business will also benefit from priority on-site support, should the incident require it.

Peace of mind

All our clients agree; our watchful eyes take a huge weight off their shoulders, leaving them free to concentrate on building their business, instead of worrying about disruptive and costly IT problems.

Flat rate IT support

A managed service plan will enable you to budget your IT needs. In fact, our proactive approach to maintenance should actually save you money in the long run, because we’ll be taking care of any potential problems before they have a chance to escalate. And with our Comprehensive Support Agreement, you’ll be able to call for help without having to worry about increasing your IT costs.

A plan to suit your needs

If you’re a new client to Achieve IT, we’ll start with a detailed review of your current IT environment, to get you into the right level of plan for your business needs. We offer three levels of managed service agreements:

Block Time Plan

Flexible Agreement

A block purchase of hours may be more suited to your business IT needs. This agreement enables you to purchase a monthly allocation of hours, which can then be used for any of our services.

You could use your hours for:

  • Help desk support
  • Phone support
  • Email support
  • Off-site support
  • On-site support
  • Remote support
  • Project work
  • New server/ workstation installations
  • Third party software support
  • Consultation
  • Software design/ programming
  • Database configuration
  • Network design/implementation
  • Hours that are not used during the issued month are carried over but will expire 12 months after the initial purchase date. Any additional hours will be charged at an agreed hourly rate.